V.G. Keshwala & Sons Limited, a prominent player in Uganda’s manufacturing and distribution sector, has responded to allegations of supplying underweight sugar bags, stating that the bags were tampered with during transit from the factory. This comes after the company was implicated in allegations concerning inconsistent weights in some sugar bags.
In a statement, the company said that an investigation into the matter was immediately launched.
“We wish to address these concerns and provide clarity on the matter. In early June 2024, our attention was drawn to inconsistent weights in some sugar bags via social media posts,” reads the statement in part.
It adds, “The following day, we received a truckload of sugar, and per our stringent quality control measures, we refrained from offloading the consignment until an inspection was conducted by Kakira Sugar Works officers. During the inspection, it was discovered that some bags had been tampered with, showing holes in the inner polythene lining. These compromised bags were promptly isolated from our standard inventory.”
Their team, alongside Kakira Sugar Works officers, subsequently visited a customer in Soroti who had reported similar issues.
“Our investigation confirmed that several 50kg bags were underweight. These bags were retrieved and transported to our Soroti storage facilities for further examination, where it was confirmed that tampering occurred during transit from the factory,” reads the statement.
The company says efforts to reach the driver responsible for the transit have been unsuccessful, as the individual is currently untraceable.
Below is the full statement:
