Matooke Republic
Friday, July 11, 2025
  • Home
  • News
  • Entertainment
  • Gossip
  • Features
  • Business
  • Sports
  • Health
  • Photos
  • Relationships
Matooke Republic
  • Home
  • News
  • Entertainment
  • Gossip
  • Features
  • Business
  • Sports
  • Health
  • Photos
  • Relationships
No Result
View All Result
Matooke Republic
No Result
View All Result

Are MTN Mobile Money refunds hot air?

Alex Taremwa by Alex Taremwa
August 6, 2018
in Business, Featured Stories
Reading Time: 2 mins read
Share on FacebookShare on Twitter

After government slashed the dreaded mobile money tax from 1% to 0.5%, President Yoweri Museveni while responding to comments on his social media intimated that telecom companies will refund the money that incurred the 1% charge. 

However, several telecom companies have effected the directive – except MTN Uganda.

RELATED POSTS

Pearl Tower One: Meera Investments unveils Kampala’s landmark Grade-A office building

Equity Bank, Nation Media Group and KPMG launch 2025 Top 100 Mid-Sized companies survey to empower Uganda’s SMEs

According to several customers that Matooke Republic has talked to, they stop at receiving an SMS that their money has been refunded but the money itself doesn’t come. 

“Dear MTN, I received this text early last week but there is no evidence of the said refund.
You need to clarify to your subscribers what this is about. Do not take us for granted,” wrote a one Benjamin Mutebi.

Another customer who received the refund text wondered why he could not see the refunded money. 

“But I can’t see the refunds? Where were they sent? I think MTN is here to test our anger management skills,” Bish Roland said.   

It is also on record that despite slashing the tax by half, MTN insisted on collecting the 1% arguing that Parliament had not passed the amendment on excise duty effecting the changes. 

Valery Oketcho, the MTN Corporate Communications Director told Matooke Republic that the refunds actually paid out from July 27, 2018, until Monday 30, 2018.  

“We received a letter from the Uganda Revenue Authority (URA) on July 25th to make the refunds and started the process on 27th till midnight on 30th. Everyone who was charged was refunded,” he said.

Oketcho further explained that the SMS notifications were sent to customers after the refunds were made adding that some had probably already spent the money without checking their mobile money balances first. 

“The total amount of money paid in refunds was about Shs1.3bn and our system shows that it was paid out,” he added. 

Related

Tags: Mobile Money Tax
Share2Tweet1Send
Alex Taremwa

Alex Taremwa

Founder of The Workshop Uganda

Related Posts

MP Elijah Okupa that read the report in Parliament today.

Report on the economic impact of COVID-19 on Uganda recommends suspension of OTT, reduction of interest rates, mobile money tax

by Norman Mwambazi
5 years ago

...

Kyadondo East MP Robert Kyagulanyi aka Bobi Wine.

Bobi Wine asks Gov’t to suspend OTT and mobile money taxes to allow the public easily access information about Coronavirus on social media

by William Kasoba
5 years ago

...

Mobile Money still the most used financial service in Uganda despite tax – research reveals

by Matooke Republic
6 years ago

...

Mobile money tax undermines financial inclusion efforts — Twaweza report

by Matooke Republic
6 years ago

...

Our parliament is a collection of poor graduates, they can’t think beyond money – Ex Katikkiro Dan Muliika

by Alex Taremwa
7 years ago

...

Next Post

Government reviewing social media tax expiry

PHOTOS/ VIDEO: Newly married Judith Babirye holds special thanksgiving service at Liberty Worship Centre

RECOMMENDED

Isaiah Katumwa addressing members of the press.

Johnnie Walker Green Label to Celebrate Jazz Icon Isaiah Katumwa’s 30-Year Musical Journey

July 10, 2025

Pearl Tower One: Meera Investments unveils Kampala’s landmark Grade-A office building

July 10, 2025
  • 643 Followers
  • 23.9k Followers

MOST VIEWED

  • Here is how to use NIRA’s new online portal to register or renew your national ID

    3913 shares
    Share 1565 Tweet 978
  • DNA test confirms late MP Ssegirinya was father to only 4 of 9 children presented after his death

    96 shares
    Share 38 Tweet 24
  • Kampala University proprietor Prof Kateregga’s wife rejects DNA results indicating one of three children is not his, demands fresh test in the United States

    93 shares
    Share 37 Tweet 23
  • Properties owned by late billionaire Aponye at risk of auction over Shs15 billion loan arrears

    77 shares
    Share 31 Tweet 19
  • Pastor Bugingo’s daughter Doreen Gift awarded scholarship to Arizona State University in the US

    61 shares
    Share 24 Tweet 15
Matooke Republic

Uganda's only free Newspaper. Out every Thursday. Freshly peeled info. kiwatule, Kampala, Uganda.

  • Home
  • News
  • Entertainment
  • Gossip
  • Features
  • Business
  • Sports
  • Health
  • Photos

© Matooke Republic 2024

© Matooke Republic 2024

This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.