With the launch of the integrated e-shopping platform StarTimes GO, the company is excited to have connected with the first customer, Sula, last weekend. After watching the TV programme StarTimes GO, Sula decided to buy a solar kit alongside with a 24″ Digital LED TV. She made a call to order the products and was quite pleased with the door to door delivery and installation.
While receiving her order, Sula said, “I like that StarTimes can easily be accessed in terms of customer care services unlike some service providers. I was interested in buying the solar kit which helps during power blackout situations. It will also help us enjoy our family TV-watching time without worrying about unstable power supply.”
The captain of the car fleet for delivery, Charles, escorted the products to the customer’s home which is about 40km away from the city centre of Kampala.
He said, “It is not quite convenient for a family living far away from the city centre to carry these products home. We hope that the customers can enjoy their shopping with StarTimes GO from the beginning to the end.”
Franklin Wang, the StarTimes CEO in Uganda remarked, “We have been thinking of the considerate services which make the digital life available to more people hence the e-shopping platform StarTimes GO. We appreciate the support and trust given by the customers; and thanks to our staff in the call centre, delivery car fleet, and installation team.”
