Internet users in Uganda and East Africa at large are experiencing slow internet speeds. This issue began on Sunday, and reports indicate that it is due to a major sub-sea fiber cut that caused an internet outage in the region.
Several internet service providers (ISPs) in East Africa and South Africa suffered outages following the submarine cable cut.
Network providers have stated that they are working on restoring a stable internet connection.
“We are working with our partners to resolve the issue as soon as possible,” said MTN Uganda in a statement.
Ben Roberts, Group Chief Technology and Innovation Officer at Liquid Telecom, also reported faults in the Eastern Africa Submarine Cable System (EASSy) and the Seacom cables.
“All sub-sea capacity between East Africa and South Africa is down. EASSy Cable – fault confirmed. Seacom Cable – observing a fault that occurred at the same time,” he said in a social media post.
He added that three other key submarine cables in the Red Sea — EIG and AAE1 — also have unrepaired cuts.
